Why Reliability, Not Intelligence, Decides the GaaS Winners
The smartest agent rarely wins the contract. In Agentic AI-as-a-Service, buyers don't pay for raw capability, they pay for an outcome that
R. Devi · Jun 6, 2026 · 15 min
#agent observability
15 articles tagged "agent observability".
The Audit Trail Every Autonomous Agent Should Produce
An autonomous agent that can't tell you *what it did, why, and on whose authority* is a liability, not a product. A proper audit trail captu
T. Brennan · May 29, 2026 · 17 min
The Silent Failure Problem: When AI Agents Confidently Do Nothing Useful
An agent that crashes is easy to catch. An agent that finishes its run, reports success, and quietly produces garbage is the expensive one.
J. Okafor · May 26, 2026 · 14 min
The Trust Gap: Why "Capable" AI Agents Still Don't Get Deployed
Most agents that fail to ship don't fail a capability test. They fail a trust test. A vendor demos an agent that books travel, reconciles in
R. Devi · May 10, 2026 · 14 min
State of Agent Infrastructure: The Annual Stack Report
The agent stack stopped being a research curiosity and became a procurement category this year. The pattern is clear: orchestration is conso
C. Whitlock · May 6, 2026 · 12 min
Drift Detection: How to Catch an AI Agent That's Slowly Getting Worse
Agent drift is the quiet erosion of a deployed agent's quality over time, even when nothing in your code changed. It shows up as a slow slid
J. Okafor · Apr 13, 2026 · 13 min
Telemetry Standards for the Agent Stack: Why OpenTelemetry Is Quietly Becoming the Agent Industry's Spine
Agent telemetry is the structured record of what an autonomous agent did, why, and at what cost, and the industry is converging on OpenTele
J. Okafor · Apr 2, 2026 · 14 min
AgentOps Is Becoming a Real Job, Here's What That Function Actually Does
AgentOps is the emerging discipline of keeping fleets of AI agents reliable, safe, and economically sane once they're doing real work in pro
S. Bauer · Mar 27, 2026 · 14 min
Why Traditional APM Doesn't Work for Agents (And What Has to Replace It)
Application Performance Monitoring was built to answer a binary question: did the request succeed, and how fast? AI agents break that model
E. Marchetti · Mar 26, 2026 · 12 min
The Eval Team: The New Role That GaaS Companies Are Quietly Building First
A new function is forming inside Agentic AI-as-a-Service companies: the eval team. Their job isn't to ship features or close deals, it's to
L. Karlsson · Mar 22, 2026 · 13 min
Monitoring Agents Across Model-Provider Outages: A Survival Guide for GaaS Teams
When OpenAI, Anthropic, or Google has a bad day, your agents do too, but they fail in stranger ways than a website does. An agent doesn't j
N. Adeyemi · Mar 4, 2026 · 14 min
The Famous Agent Failures of 2025-2026, Dissected
The headline agent disasters of this cycle weren't caused by dumb models. They were caused by capable agents doing exactly what they were to
C. Whitlock · Feb 25, 2026 · 13 min
The Replay Problem: Why Recreating an Agent's Exact Run Is Harder Than It Looks
When an autonomous agent does something costly or wrong, the first thing every team reaches for is "show me exactly what happened." But repl
M. Hale · Feb 23, 2026 · 13 min
Debugging Tool-Call Failures in Agent Chains: A Field Guide for GaaS Teams
Most agent failures aren't model failures. They're tool-call failures, the agent picked the wrong tool, passed garbage arguments, mis-parse
J. Okafor · Feb 6, 2026 · 14 min
The Observability Stack for Agent Infrastructure: What You Actually Need to See
Traditional observability tells you whether a service is up. Agent observability has to tell you something much harder: whether an autonomou
E. Marchetti · Feb 4, 2026 · 12 min